Link to News
 Link to About Us
Link to Products
Link to Services
Link to Careers
Link to Links
Link to Feedback
Link to Contents
Link to Contacts

TIME's Past Performance "Exceeds Expectations"

  TIME Rating Industry Average
Overall Rating
(Overall satisfaction with supplier performance)		 1.07 1.31
Timeliness - Delivery or Performance
(Delivery of product or performance
of service in promised time periods)		 1.00* 1.42
Problem Responsiveness
(Responsiveness to any product
or service problem)		 1.00* 1.34
Quality of Purchased Product or Service
(Level of quality of purchased product or service)		 1.33 1.39
Total Cost
(Promised total cost or product or
service versus any additional incurred costs)		 1.00* 1.23
Technical
(Level of ongoing service to support or
enhance purchased products or services)		 1.08 1.34
Delivery - Quantities
(Actual quantity delivered verses quantity ordered)		 1.00* 1.20
Attitude of Supplier Personnel
(Attitude of supplier personnel about
supplier and towards customers)		 1.08 1.22

Note: * Designates a PERFECT Score/Rating
Dun & Bradstreet Rating Scale

1.00 - Exceeds Expectations *

2.00 -

3.00 - Meets Expectations

4.00 -

5.00 - Below Expectations




Send mail to comments@timeusa.com with questions or comments about this web site.
Copyright © 2005 Technological Innovation Management Enterprises, Inc.
Last modified: January 15, 2005